Globe-Trotter maintains a high level of manufacturing in the construction of all cases. Being incredibly robust, they should last a lifetime of travelling.
However, if you require a repair please visit our flagship store in London, UK or contact us.
+44 (0)20 7529 5950
56-57 Burlington Arcade
Sending your case + Alternatives
If you would like to send your case to us or would like to find out repair alternatives, please click HERE for more details.
Lead time: 3-4 weeks
Payment: All completed repairs will be shipped back to you free of charge. Please kindly note that due to limited storage capacity, we are not able to hold cases at our store.
Shipping: You are welcome to collect your case from the store free of charge.
For return shipping, there is a flat-rate charge.
UK: £20 Europe: £80 ROW: £120
*For customers outside the EU, please be aware that you may be charged local sales tax at point of delivery dependent on your local tax laws. ** Suitcases which are returned due to the courier not being able to deliver them will be disposed of unless alternative arrangements are made.
Insurance and airline claims
If your case has been damaged by an airline and you wish to claim costs back on insurance, an official quotation can be sent to you upon request.