Repairs Sending Options
Sending us your case
Please send your Globe-Trotter case to:
Repairs at Globe-Trotter London Flagship60-61 Burlington Arcade, 51 Piccadilly, London, W1J 0QJ, United KingdomTel: +44 (0) 207 529 5950
Please include a document with the following information:
- Name
- Address
- Telephone
- Details of damage
Sending your case from outside the EUIndicate contents of package specifically as “Suitcase for repair: No commercial value”.Customers must be responsible to cover all shipping costs, including both inbound and outbound duty/tax.*Please bear in mind the higher you value your suitcase on the forms, you will be expected to pay a higher rate of duty/tax
Paying for your repairs
We accept the following methods of paymentPayPal: pay via a secure online PayPal invoice with your credit/debit card (you will not need a PayPal account to process this payment)Store: in person at the storeTelephone: pay with credit/debit card over the telephone
Repair Alternatives
We understand that for customers based outside the UK, sending your case can be costly. We have several Globe-Trotter Authorised Repair Agents across the globe who can repair most Globe-Trotter cases. Please contact the agents directly to arrange a repair.
MilanARTIGIANOTECATel: 02 5519 2855Address: Viale Premuda 1, 20129, Milano, ItalyEmail: [email protected]
Hong KongGlobe-Trotter Hong Kong Tel:+(852) 2790 8368 Fax: +(852) 2790 8368Address: Shop W14, Ground Floor, The Peninsula Hotel,Salisbury Road, Tsim Sha Tsui, Kowloon, Hong KongEmail: [email protected]
TokyoBLBG Globe-Trotter Restoration ServiceTel: +81 50 3163 1925TBFA 2F, 2-14-1, Shiohama, Chiba-city, Chiba-prefecture, JapanEmail: [email protected]
Repairs Sending Options
Sending us your case
Please send your Globe-Trotter case to:
Repairs at Globe-Trotter London Flagship60-61 Burlington Arcade, 51 Piccadilly, London, W1J 0QJ, United KingdomTel: +44 (0) 207 529 5950
Please include a document with the following information:
- Name
- Address
- Telephone
- Details of damage
Sending your case from outside the EUIndicate contents of package specifically as “Suitcase for repair: No commercial value”.Customers must be responsible to cover all shipping costs, including both inbound and outbound duty/tax.*Please bear in mind the higher you value your suitcase on the forms, you will be expected to pay a higher rate of duty/tax
Paying for your repairs
We accept the following methods of paymentPayPal: pay via a secure online PayPal invoice with your credit/debit card (you will not need a PayPal account to process this payment)Store: in person at the storeTelephone: pay with credit/debit card over the telephone
Repair Alternatives
We understand that for customers based outside the UK, sending your case can be costly. We have several Globe-Trotter Authorised Repair Agents across the globe who can repair most Globe-Trotter cases. Please contact the agents directly to arrange a repair.
MilanARTIGIANOTECATel: 02 5519 2855Address: Viale Premuda 1, 20129, Milano, ItalyEmail: [email protected]
Hong KongGlobe-Trotter Hong Kong Tel:+(852) 2790 8368 Fax: +(852) 2790 8368Address: Shop W14, Ground Floor, The Peninsula Hotel,Salisbury Road, Tsim Sha Tsui, Kowloon, Hong KongEmail: [email protected]
TokyoBLBG Globe-Trotter Restoration ServiceTel: +81 50 3163 1925TBFA 2F, 2-14-1, Shiohama, Chiba-city, Chiba-prefecture, JapanEmail: [email protected]