Chelsea Garden
Large Suitcase

International shipping is complimentary for all online orders.

Dispatch

We aim to dispatch orders within 3-5 working days. 

However, it may take up to 5 weeks if the items you have selected are being made to order (please check dispatch time on the product page).

Please be advised, orders with personalisation can take up to 10 business days for completion.

Delivery

Estimated delivery times are a guide from the date of dispatch.

If you require an item to be delivered to you sooner, please contact the store at store@globe-trotter.com or +44 (0)207 529 5950 before placing your order, and we will do our very best to accommodate your request.

If your order is being delivered outside of the United Kingdom, it may be subject to delays due to customs clearance.

UK Delivery

We offer complimentary UPS delivery to the UK. Dispatched orders are normally delivered within 3 working days, between 9am and 6pm. Someone will need to be available to sign for your order, otherwise it will be kept by UPS so that you can rearrange the delivery.

International Delivery

We offer complimentary UPS delivery in all countries. Dispatched orders are normally delivered within 5 working days, between 9am and 6pm.

Tracking

Once your order has been dispatched you will receive a UPS email with your tracking code, so that you can monitor your delivery until it arrives.

Sales Tax

For customers outside of the UK, UK sales tax (VAT) will be removed during checkout. You may be charged local sales tax at the point of delivery dependent on your local tax laws.

Payments are accepted via credit card, debit card or PayPal. Accepted credit cards are Visa, Maestro, Master Card, AMEX.

Bank transfers are also accepted. Please call +44 207 529 5950 to arrange.

When placing your order, your billing address must be the exact same as the address of your credit card or we will not be able to process your order.

All transactions are secured. We have an SSL encryption system to protect personal data and payment data.